NANCY RICHARD

Nancy J. Richard is an organizational development specialist who brings measurable improvements to clients in the areas of human performance; customer and employee satisfaction; and operational improvement through quality and growth strategies. Her clients have received industry recognition for their improved organizational performance. Focusing on human resource development and performance, she works with companies from all business sectors to develop comprehensive and customized strategies for achieving both service and operational excellence. She uses a diagnostic and prescriptive approach custom-designed to address each client’s individual needs. Her expertise is in healthcare, retail, technology, manufacturing, oil and gas, and the not-for-profit sector.